Delivery Information
Each artwork is prepared and packed by
hand in our New York studio.
Learn more about delivery →
hand in our New York studio.
Learn more about delivery →
Where we deliver
United States only — all 50 states, including Alaska and Hawaii.
Processing time
7–10 business days before shipment; every piece is packaged by hand.
First-time orders and custom or made-to-order pieces may take slightly longer.
First-time orders and custom or made-to-order pieces may take slightly longer.
Shipping
Carriers: USPS, UPS, and FedEx. A tracking number is sent by email once the order ships.
Standard shipping: 5–7 business days.
Expedited shipping: 2–3 business days.
Standard shipping: 5–7 business days.
Expedited shipping: 2–3 business days.
Shipping costs
Calculated at checkout based on size, weight, and destination.
Free standard shipping on orders over $100.
Free standard shipping on orders over $100.
Packaging
Each artwork is wrapped in a fabric case, protected with thermal bubble wrap, and placed in a sturdy box together with its certificate of authenticity.
Sculptures travel in custom-designed cases shaped exactly to each piece.
Sculptures travel in custom-designed cases shaped exactly to each piece.
Shipping insurance
Included free. Every order is automatically insured at no extra cost.
Loss or theft: we resolve the claim with the carrier and insurer — replacement or full refund.
Damage: contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.
Loss or theft: we resolve the claim with the carrier and insurer — replacement or full refund.
Damage: contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.
Returns & exchanges
If the artwork arrives damaged or you are not completely satisfied, please contact us within 7 days of delivery.
Returns and Exchanges page →
Returns and Exchanges page →
Contact
info@arttrekgallery.com
Packed by hand
Wrapped and packed by the artist herself in our New York studio.
Fully insured
Every order is automatically insured at no extra cost.
Certificate included
Each artwork arrives with its signed certificate of authenticity.
Still have questions?
Write to us at info@arttrekgallery.com — we usually reply within a day and are happy to help with anything about your order.
Prefer to message me directly?
Find me on Instagram or Messenger — I personally read every message and reply to each one.
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