Delivery Information:
We are delighted to share our unique and captivating artwork with you. At this time, we offer delivery exclusively within the United States. Here’s what you need to know about our delivery process:

Shipping Locations:
Currently, we ship to all 50 states, including Alaska and Hawaii. We do not offer international shipping at this time.

Processing Time:
Each piece of art is handled with care to ensure it arrives in perfect condition. Please allow 7–10 business days for order processing before shipment, as each artwork is carefully packaged and prepared for delivery. For first-time orders or custom/made-to-order items, processing times may be slightly longer.

Shipping Methods:
We use reliable carriers such as USPS, UPS, and FedEx to ensure your artwork arrives safely and promptly. You will receive a tracking number via email once your order has shipped.

Delivery Time:
Delivery times vary based on your location:

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days
• Note: The total time from order to delivery includes processing and shipping. We take the extra time to ensure your artwork is packed securely and beautifully, so it arrives in perfect condition.

Shipping Costs:
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We offer free standard shipping on orders over $100.

Packaging:
All artwork is carefully packaged to ensure it arrives in pristine condition. Each piece is first wrapped in a beautiful fabric case, then securely protected with thermal bubble wrap. Your artwork is placed in a sturdy box along with its certificate of authenticity. This meticulous packaging guarantees that your purchase arrives safely while providing an elegant and premium unboxing experience.
Sculptures:
All sculptures are delivered in specially designed cases that perfectly fit their shape and size, providing maximum protection during transit. These custom cases ensure your sculpture arrives intact and preserved in excellent condition.

Returns and Exchanges:
We strive for 100% customer satisfaction. If your artwork arrives damaged or you are not completely satisfied with your purchase, please contact us within 7 days of delivery to arrange for a return or exchange. For more details, please visit our [Returns and Exchanges] page.

Shipping Insurance
At Art Trek Gallery, we understand the importance of ensuring your artwork arrives safely and securely. To provide you with peace of mind, we offer comprehensive shipping insurance for all orders.

Shipping Insurance
At Art Trek Gallery, we take the safe delivery of your artwork seriously. All orders are automatically covered by shipping insurance at no additional cost to you, giving you peace of mind that your purchase is protected during transit.

What’s Covered:

• Loss or Theft: In the unlikely event that your package is lost or stolen, we will work with the insurance provider and the carrier to resolve the claim. You will receive a replacement or a full refund in accordance with the terms of the insurance.
• Damage: If your artwork arrives damaged, please contact us immediately. We will guide you through the insurance claim process, which may require photographic evidence or other documentation, and ensure you receive a replacement or refund as covered by the policy.

How It Works:

• All orders are automatically insured, so you don’t need to take any additional steps.
• In case of any incident, contact us within 7 days of delivery with all relevant information.
• We will coordinate with the insurance provider to ensure a prompt resolution.

Customer Responsibilities:

• Timely Reporting: Report any loss, theft, or damage within 7 days of delivery.
• Accurate Information: Provide accurate and complete documentation to facilitate the claim.

Contact Us:

• For questions about shipping insurance or to start a claim, please contact us at info@arttrekgallery.com. We are here to ensure your artwork arrives safely and securely.

How It Works:

1. Automatic Coverage: All orders are automatically covered by our shipping insurance at no additional cost to you.
2. Claims Process: If you need to file a claim, please contact us within 7 days of receiving your order. Provide detailed information and any required documentation (e.g., photos of damage).
3. Resolution: Once the claim is processed and approved, we will arrange for a replacement or issue a refund promptly.

Customer Responsibilities:

• Timely Reporting: Report any issues (loss, theft, or damage) within 7 days of receiving your order to ensure timely processing of your claim.
• Accurate Information: Provide accurate and complete information during the claims process to facilitate a swift resolution.

Contact Us:
For any questions or concerns regarding shipping insurance, please contact our customer service team at info@arttrekgallery.com
We are here to assist you and ensure a smooth and secure delivery experience.
Thank you for choosing Art Trek Gallery. We are committed to delivering your artwork with the utmost care and protection.

Contact Us:
If you have any questions about your order or our delivery policies, please do not hesitate to contact us at info@arttrekgallery.com
We are here to help!
We hope our art brings joy and inspiration to your space.