Delivery
Welcome to Art Trek Gallery!
We are delighted to share our unique and captivating artwork with you.
Delivery Information:
We are delighted to share our unique and captivating artwork with you. At this time, we offer delivery exclusively within the United States. Here’s what you need to know about our delivery process:
Shipping Locations:
Currently, we ship to all 50 states, including Alaska and Hawaii. We do not offer international shipping at this time.
Processing Time:
Each piece of art is handled with care to ensure it arrives in perfect condition. Please allow 3-5 business days for order processing before shipment. For custom or made-to-order items, processing times may be slightly longer.
Shipping Methods:
We use reliable carriers such as USPS, UPS, and FedEx to ensure your artwork arrives safely and promptly. You will receive a tracking number via email once your order has shipped.
Delivery Time:
Delivery times vary based on your location:
  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
Shipping Costs:
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We offer free standard shipping on orders over $100.
Packaging:
All artwork is carefully packaged to prevent damage during transit. We use sturdy materials and protective coverings to ensure your purchase arrives in pristine condition.
Returns and Exchanges:
We strive for 100% customer satisfaction. If your artwork arrives damaged or you are not completely satisfied with your purchase, please contact us within 7 days of delivery to arrange for a return or exchange. For more details, please visit our [Returns and Exchanges] page.

Shipping Insurance
At Art Trek Gallery, we understand the importance of ensuring your artwork arrives safely and securely. To provide you with peace of mind, we offer comprehensive shipping insurance for all orders.

Why Insurance Matters:
Shipping insurance protects your purchase against loss, theft, or damage during transit. While we take every precaution to package your artwork securely, unforeseen circumstances can sometimes occur. With shipping insurance, you can rest assured that your investment is protected.
What’s Covered:
  • Loss: If your package is lost in transit and cannot be located, we will initiate a claim with the carrier and ensure you receive a replacement or full refund.
  • Theft: In the unfortunate event that your package is stolen after delivery, we will work with you to file a claim and arrange for a replacement or refund.
  • Damage: Should your artwork arrive damaged, please contact us immediately. We will request photographic evidence of the damage to process the claim and provide you with a replacement or refund.
How It Works:
  1. Automatic Coverage: All orders are automatically covered by our shipping insurance at no additional cost to you.
  2. Claims Process: If you need to file a claim, please contact us within 7 days of receiving your order. Provide detailed information and any required documentation (e.g., photos of damage).
  3. Resolution: Once the claim is processed and approved, we will arrange for a replacement or issue a refund promptly.
Customer Responsibilities:
  • Timely Reporting: Report any issues (loss, theft, or damage) within 7 days of receiving your order to ensure timely processing of your claim.
  • Accurate Information: Provide accurate and complete information during the claims process to facilitate a swift resolution.
Contact Us:
For any questions or concerns regarding shipping insurance, please contact our customer service team at info@arttrekgallery.com
We are here to assist you and ensure a smooth and secure delivery experience.
Thank you for choosing Art Trek Gallery. We are committed to delivering your artwork with the utmost care and protection.

Contact Us:
If you have any questions about your order or our delivery policies, please do not hesitate to contact us at info@arttrekgallery.com
We are here to help!
We hope our art brings joy and inspiration to your space.

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